Analytics
Custom dashboards for your business
Opportunity
52 customers haven't booked in 75+ days — $25,964 of lifetime value drifting toward churn.
They won't show up on a schedule. The re-engagement automation catches them at 75 days, sends a personal win-back offer, and tracks who rebooks — so they don't quietly disappear.
See the re-engagement workflow below
$7,663
Revenue · last 30 days
70
Active customers
of 150 total
Revenue · last 30 days
Total $7,663$1,000$750$500$250$0
May 14Jun 12
Re-engagement
rebook rate35.5%
of texted customers rebooked
Revenue · building this period
Cumulative · $7,663$10,000$7,500$5,000$2,500$0
May 14Jun 12
Customer lifecycle
150 totalNew
20
Active
70
At-risk
35
Lapsed
20
Lost
5
Re-engagement workflow · since launch
75-day dormant customers won back by the re-engagement SMS automation31messages
SMS sent
Lapsed customers reached
11customers
Rebooked
35% rebook rate
$1,310
Revenue recovered
Directly from this automation
Recent rebookings
- Sharon Jackson · RockyTexted 1mo ago · rebooked 1mo ago$85
- Kenneth Anderson · BusterTexted 1mo ago · rebooked 1mo ago$100
- Ronald Nguyen · LucyTexted 2mo ago · rebooked 1mo ago$115
- Paul Ramirez · FinnTexted 2mo ago · rebooked 1mo ago$130
- Kimberly Ramirez · BusterTexted 2mo ago · rebooked 1mo ago$145
Your VIPs (8)
Repeat customers you've flagged. Click the tag on any customer below (or in Top customers) to add or remove.- Melissa Scott· Daisy14 visits · $1,348.62 lifetime · last visit 2mo agoVIP
- Jennifer Williams· Coco12 visits · $1,129.92 lifetime · last visit 2mo agoVIP
- Jennifer Flores· Zeus9 visits · $723.42 lifetime · last visit 2mo agoVIP
- Kimberly Anderson· Gracie11 visits · $676.72 lifetime · last visit 2mo agoVIP
- Virginia Thomas· Rocky12 visits · $664.8 lifetime · last visit 1mo agoVIP
- George Nguyen· Zeus7 visits · $649.53 lifetime · last visit 4mo agoVIP
- Nancy Martinez· Sophie3 visits · $257.22 lifetime · last visit 1mo agoVIP
- Anthony Davis· Rocky3 visits · $198.72 lifetime · last visit 5mo agoVIP
Top customers by revenue
Lifetime — click + VIP to flag- Virginia Jones· Lucy14 visits · $1,391.04 · active—
- Melissa Scott· Daisy14 visits · $1,348.62 · activeVIP
- Kimberly King· Coco13 visits · $1,294.93 · active—
- Amanda Allen· Luna14 visits · $1,278.62 · active—
- Michael Johnson· Duke14 visits · $1,272.6 · active—
Today by truck
5 scheduled · you already run routes from thisTruck 1 — Maya
Nothing on schedule
Truck 2 — Carlos
2 stops- 1:52 PMEric Moore · Murphy
- 3:21 PMDaniel Lee · Stella
Truck 3 — Lila
2 stops- 2:18 PMRonald Nguyen · Lucy
- 2:32 PMTimothy Walker · Lucy
Truck 4 — DeShawn
1 stops- 1:58 AMLinda Wright · Rocky