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Suds & Tails Mobile Grooming

Automations

What's running for you, automatically
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Your live operations layer

Live

These aren't reminders living on a separate app. Each one connects straight into the systems your team already uses, works with your real data inside them, and runs on its own โ€” every day, automatically. The portal is just your window into what's happening.

3automations live107runs to date11 days agolast sync
Connected to your systems
SquareTwilio

We don't move your operation onto our software โ€” we connect into the tools you already use, do the work there, and surface the results here.

90-day re-engagement SMS workflowLive

When a customer hits 75 days since their last visit, sends a personalized SMS with a 10% rebook incentive (REBOOK10). Tracks who books back within 21 days and the revenue it recovers.

1
Pull
Tracks every customer's last visit date
SquareTwilio
2
Reconfigure
Finds who's lapsed 75+ days and worth winning back
3
Deliver
Sends a personal win-back text with an incentive
Daily ยท 10:00am CTLast run 11 days ago$1,310 recovered ยท 11 of 31 rebooked (35%)
24-hour SMS appointment reminderLive

Sends an SMS reminder at 9am the day before each scheduled appointment. Pulls from appointments table + customer phone numbers.

1
Pull
Reads tomorrow's bookings from Square
SquareTwilio
2
Reconfigure
Matches each to the customer's mobile number + preferred name
3
Deliver
Texts a reminder 24h out, automatically
Daily ยท 9:00am CTLast run 13 days ago516 reminders sent, fewer no-shows
Post-no-show auto-rebook offerLive

Fires when an appointment flips to no_show. Sends the customer a rebook SMS with available slots in their neighborhood over the next 7 days.

1
Pull
Watches Square for no-show status
SquareTwilio
2
Reconfigure
Finds open slots in their neighborhood that week
3
Deliver
Texts a rebook offer within the hour
On no-show eventLast run 2 weeks ago57 rebook offers sent automatically
Reporting & summaries
Daily revenue + ops summaryLive

Each morning at 7am, emails Jess a one-screen summary: yesterday revenue, today appointments, pending issues, top routes.

1
Pull
Pulls yesterday's payments and today's schedule
Square
2
Reconfigure
Rolls up revenue, tips, and route load by truck
3
Deliver
Emails the owner a one-screen morning digest
Last run 13 days ago